BIS helps make it easy for all people to communicate effectively. Our interpreters are highly qualified and experienced professionals that understand the ethical, confidential and professional responsibilities of their important roles. Deaf and hard-of-hearing users can contact BISVRS.tv by VP or computer and hearing users can call us using any cell or land-line phone. The video interpreter will interpret the call in real time. Both parties can interact simultaneously and there is no need to say "go ahead" as in traditional relay services.